Web feedback and performance assessment

Think FPAL without the pen, paper and envelope. A streamlined way to encourage tangible, useful feedback from your clients

Feedback's great - it helps you improve. The big problem is how to encourage it



If there's one thing we've heard time and time again about feedback assessment systems it's that, while they're great from a company ranking and performance assessment point of view, it causes a lot of hassles on all sides in order to get ratings. The idea of posting out forms, your clients manually filling them in, sending them back and then someone in your company having to collate the data almost becomes a job in itself. The truth is, while undoubtedly useful, the majority of current feedback systems place a pretty huge burden on all concerned.

Whether it be FPAL-type assessment systems or just internally-generated feedback forms, the collation of performance feedback does force extra work from all concerned.

It's for this reason Deepblue has been developing a versatile performance system that removes the hassles of gathering feedback. Forget the idea of post, pen and paper. Remove the burden from your staff of having to remember to send out feedback forms when a job is complete. Perhaps most importantly though, remove the hassle from your clients having to complete, sign and post back your feedback forms.

With our system, it's all taken care of online. And, perhaps best of all, it's pretty much automated from start to finish.

The Deepblue system is so versatile that, with just a few easy clicks, it can be personalised around your precise needs. Moreover, once the system is set up, it largely looks after itself automating pretty much every stage in the process.

There's a load more unique features we could tell you about this system but, in the best interests of saving copycat efforts, we'd prefer to discuss them with you face to face. If you'd like to find out more, please feel to get in touch and a member of our staff will organise a preview.

Think we could be of benefit to your business? Mail us and let's talk . . .